Any after sale problems, you can contact us by the following steps:
1. Copy the complaint chart, fill in your information and problems.
2. Send it by email to firstname.lastname@example.org. We will deal with your problems as soon as possible.
You need to complain in 15 days after receiving the goods and provide necessary proof of the problems (for example: using photos). Otherwise the processing of your complaint will be delayed or denied.
Complain chart (just copy and edit then send to us by email)
|Customer name:||Order number:||E-mail:|
|How many items have you received for your order?|
|Complain Number||Item Number||Problems Descriptions||Check result(fill by dresslink.com)|
|You want us how to solve the problems:|
|Solution (filled by dresslink.com):|