After-sale Service:

Any after sale problems, you can contact us by the following steps:
1. Copy the complaint chart, fill in your information and problems.
2. Send it by email to service@dresslink.com. We will deal with your problems as soon as possible.

Important tips:
You need to complain in 15 days after receiving the goods and provide necessary proof of the problems (for example: using photos). Otherwise the processing of your complaint will be delayed or denied.

Complain chart (just copy and edit then send to us by email)

Customer name:					Order number:			E-mail:
How many items have you received for your order?
Complain Content
Complain Number	Item Number		Problems Descriptions				Check result(fill by dresslink.com)
1
2
3
4
5
You want us how to solve the problems:
Solution (filled by dresslink.com):
Solution		Name		Date		Solution details

Manager: Joe

Tips:

1. We'll reply you in 24 hours after receiving this chart, specifying about the next step to solve the problems.
2. If there are quality problems with the product, you need to show us some proof with photos. Digital camera is recommended here.
Suggestions and Advice:
Any suggestions and advices are welcome. Please feel free to contact us and help us to improve our service and website! You will be rewarded for helpful advice.
Send email to: service@dresslink.com